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Shipping & Returns

Note that in rare cases, due to the very high demand, delivery time for economic delivery notes can reach 14 days.

** Important: Orders placed for Monday - Thursday will be delivered the next day. Placed before 12.00 pm on Friday, orders will be accepted on Monday. After last Friday and Saturday and Sunday 00:00 for order to be delivered two days.

How long will my order arrive? / What is the cost of delivery?
We offer a choice of delivery options, from lower economic cost premium to deliver the next working day before 10:00 tracked delivery service.

Which airline will offer my order?
We use different operators, depending on your choice of location.

But my order delivered to another person, or to another location? Yes. In our checkout page, you must enter a different shipping address and billing options.

How do I know my order has been dispatched?
You will receive a confirmation e-mail received when you order, and then place a second e-mail, to confirm that your order has been shipped

What is your return policy?
guildofglyndwr.co.uk offers a generous 90-day return policy.

Return is currently free, because part of our current trials.

Items can be returned to any of our size exchange or refund. This is provided that the project is the date of your purchase within 90 days, and the project is back on the original, you can sell the position.

This means that the product is not damaged, soiled or marked. So try new shoes clean, carpeted surface and make sure you are satisfied before his outer wear and appearance. Also, make sure you do not remove the label or sell original packaging until you are sure you want to keep.

How do I return an item?
Please repack return item (s) in the original packaging, including your original invoice or order confirmation paperwork clearly stated that you are willing to exchange or refund its size. To seal your package, you can write down your order number printed on the invoice.

Then you have to return your items with your choice of postal services. Whether you choose a service, make sure you get a receipt as proof of your return, and store it until your refund or exchange has been processed scale.

It takes a long time to process my return?
Please allow up to 28 days, once you get back to the size of your project process exchange or refund credited to your account. We'll try to process your return as quickly as possible.

If you have not received my returned items?
Make sure you get a receipt as proof of your return, and keep it safely to the size of your refund or exchange has been processed. If there is no income to prove that the project is asked to be refused to release the missing return.

Incorrect or wrong item RECEIVED
How can I do if the wrong item, or I think there is something wrong? First, if this happens, we are truly sorry! If wrong items are delivered to you, please contact our customer service

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